Custom orthotics and medical-grade footwear in Castle Hill are available at Foot Balance Technology — a specialist pedorthic clinic serving the Hills District from our established clinic on Carrington Road, just 650 metres from Hills Showground Metro Station.
If you are living with foot pain, a diabetic foot condition or a mobility issue affecting your daily life, we can help. This is not a shoe shop and we are not a general health clinic. Everything we do at Foot Balance Technology centres on one thing — your feet — bringing genuine clinical expertise to every assessment and every custom device we create.
Why See a Pedorthist in Castle Hill?
There is a question we get asked regularly: what is the difference between a podiatrist and a pedorthist? A podiatrist diagnoses and treats a broad range of foot and lower limb conditions. A pedorthist specialises in the design, manufacture and fitting of custom footwear, orthotics and ankle foot orthoses (AFOs).
Foot Balance Technology is led by Dr Sayed Ahmed, the first person in Australia to hold a PhD in Pedorthics. His doctoral research focused on footwear and insole design for people with diabetes and neuropathy—clinical expertise that shapes every assessment and prescription.
People with complex foot conditions needed more than off-the-shelf solutions. They needed devices designed specifically for them and backed by genuine clinical evidence.
Dr Sayed AhmedFoot Balance Technology is a member of the Pedorthic Association of Australia and is accredited as both a DVA-approved Medical Grade Footwear provider and a registered NDIS Assistive Technology Provider.
Our Services at the Castle Hill Clinic
All core services are available at our Castle Hill location:
Foot Assessments
Comprehensive gait analysis and biomechanical evaluation using digital scanning technology.
Custom Orthotics
Individually prescribed and manufactured—not generic insoles pulled from a drawer.
Medical Grade Footwear
Extra-depth, extra-width and fully custom footwear for complex foot conditions.
Ankle Foot Orthoses (AFOs)
A range of custom designs providing lower limb support and improved mobility.
Custom Made Shoes
Designed specifically for patients whose feet cannot be accommodated by standard footwear.
Footwear Modifications
Adjustments to existing footwear to improve fit, comfort and function.
Conditions We Treat
We see patients from across the Hills District and beyond for a wide range of foot and lower limb conditions.
Patients We Welcome at Castle Hill
Our Castle Hill clinic proudly serves patients from across the Hills District, including Baulkham Hills, Kellyville, Norwest, Cherrybrook, Dural, Rouse Hill, Bella Vista and Pennant Hills. Patients from other parts of Sydney also regularly visit our clinic for specialised pedorthic care.
We regularly see:
The Path to Better Foot Health Starts Here
Every patient goes through the same three-step process:
Assess
We start with a thorough foot assessment, including digital scanning and gait analysis, to understand exactly what is happening and why.
Recommend
Based on your assessment, we recommend the most appropriate solution - whether that is custom orthotics, medical-grade footwear, an AFO or a combination.
Fit & Adjust
Your devices are made to your prescription. We fit them, check them and adjust them until they are right. We do not hand you a box and send you on your way.
Funding & Health Cover
Custom orthotics and diabetic footwear can be expensive,
but many patients receive full or partial support through
funding schemes and health cover.
At our Castle Hill clinic we work with:
We recommend confirming your specific entitlements with your fund or scheme before your appointment. Our team is happy to help you work out what applies to your situation.
NDIS
custom orthotics and AFOs are generally funded under Assistive Technology in your Capital Supports budget
Medicare Chronic Disease Management (CDM) Plan
Eligible patients with chronic conditions may access Medicare rebates with a GP referral.
DVA
Gold and White Card holders may be entitled to fully funded orthotics and medical footwear.
Private health insurance
We accept Medibank, HCF, Bupa and most major health funds. Check your extras cover for orthotics.
Visit Us in Castle Hill
Foot Balance Technology - Castle Hill
Unit 8, 15 Carrington Road, Castle Hill NSW 2154
On-site parking available
650m from Hills Showground Metro Station
Phone: 1300 246 328
Business Hours - Castle Hill
Medically reviewed by Dr Sayed Ahmed (PhD, Pedorthics) 29 July, 2026
Frequently asked questions
Do I need a GP referral to see a pedorthist at the Castle Hill clinic?
No. You can book directly without a referral. However, if you are accessing Medicare CDM rebates or certain funding schemes, a GP referral may be required. We will let you know what applies to your situation when you get in touch.
Is there parking at the Foot Balance Technology Castle Hill clinic?
Yes. On-site parking is available at our Carrington Road clinic. We are also 650 metres from Hills Showground Metro Station if you prefer to come by train.
Does NDIS cover custom orthotics and orthopaedic footwear?
Yes, in most cases. Custom orthotics and medical-grade footwear are generally funded under the Assistive Technology category of your NDIS Capital Supports budget, subject to clinical justification and NDIA approval. Foot Balance Technology is a registered NDIS AT Provider.
Can a foot assessment detect problems in other parts of the body?
Yes. Since foot function affects overall alignment, foot issues can contribute to knee, hip, or lower back discomfort.
What is the difference between a podiatrist and a pedorthist?
A podiatrist diagnoses and treats a wide range of foot and lower limb conditions. A pedorthist specialises in the design, manufacture and fitting of custom orthotics, footwear and AFOs. The two disciplines are complementary - many patients are referred to us by their podiatrist.
Can Foot Balance Technology help with diabetic foot problems in Castle Hill?
Yes. Diabetic foot care is at the heart of what we do. Dr Sayed Ahmed's PhD research focused specifically on footwear and insole design for people with diabetes and neuropathy, and the clinic holds DVA and NDIS provider accreditation for funded diabetic footwear services.
How long does it take to get custom orthotics made?
It depends on the complexity of your prescription. We will give you a clear timeframe at your assessment appointment. Custom devices take longer than off-the-shelf products - because they are made specifically for you.
Which suburbs does the Castle Hill clinic serve?
Our Castle Hill clinic is the go-to pedorthic practice for the Hills District, serving Baulkham Hills, Kellyville, Norwest, Cherrybrook, Dural, Rouse Hill, Bella Vista, Pennant Hills and surrounding areas. We also service patients who travel here from other parts of Sydney and beyond.
Our Research Partners
Accepted Health Funds & Government Funding
Ready to Book?
If you are dealing with foot pain, a diabetic foot condition or a mobility issue, the right footwear and orthotic support can make a significant difference. Our Castle Hill team is ready to help.
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