Custom orthotics, medical-grade footwear and specialist pedorthic assessments are available in Westmead at Foot Balance Technology, located just 250 metres from Westmead Station and within easy reach of Westmead Hospital and The Children's Hospital at Westmead.
If you have been referred by a hospital specialist, a GP or an allied health practitioner, or if you are simply looking for the right help with a foot condition that has been holding you back, you are at the right place. Foot Balance Technology brings genuine clinical depth to every assessment, every prescription and every device we make.
Why Choose Foot Balance Technology in Westmead?
Westmead is one of Sydney's most important medical precincts, and our clinic sits right at its heart. Patients referred from Westmead Hospital, The Children's Hospital at Westmead and the broader network of GPs and allied health practitioners across Western Sydney know they can walk from their specialist appointment straight to ours.
What they find here is not a general health clinic. Foot Balance Technology is a specialist pedorthic practice, led by Dr Sayed Ahmed the first person in Australia to hold a PhD in Pedorthics. His doctoral research focused on footwear and insole design for people with diabetes and neuropathy, and that clinical foundation shapes every consultation at this clinic.
What they find here is not a general health clinic. Foot Balance Technology is a specialist pedorthic practice, led by Dr Sayed Ahmed, the first person in Australia to hold a PhD in Pedorthics. His doctoral research focused on footwear and insole design for people with diabetes and neuropathy, and that clinical foundation shapes every consultation at this clinic.
Dr Sayed AhmedFoot Balance Technology is a member of the Pedorthic Association of Australia and is accredited as a DVA-approved Medical Grade Footwear provider and a registered NDIS Assistive Technology Provider.
Our Services at the Westmead Clinic
All core pedorthic services are available at our Westmead location:
Foot Assessments
Comprehensive gait analysis and biomechanical evaluation using digital scanning technology
Custom Orthotics
Individually prescribed and manufactured to address your specific clinical needs
Medical Grade Footwear
Extra-depth, extra-width and fully custom shoes for complex foot conditions
Ankle Foot Orthoses (AFOs)
For patients requiring additional lower limb support
Custom Made Shoes
For patients whose feet cannot be accommodated by standard footwear
Footwear Modifications
Adjustments to existing footwear to improve fit, function and comfort
Conditions We Treat
We see patients from across Western Sydney and beyond at our Westmead clinic, for a wide range of foot and lower limb conditions. Given the clinic's proximity to Westmead Hospital's diabetes and endocrinology services, diabetic foot care and neuropathy are central to what we do here. We also regularly assist patients with:
Referral Pathways
Connecting patients with specialised foot care
Referral Pathways
Our Westmead clinic accepts referrals from hospital allied health teams, endocrinologists, vascular specialists, GPs and other treating clinicians across the Western Sydney area. If you are a clinician looking to refer a patient, we make the process straightforward and will keep you informed of your patient's progress
Patients can also self-refer. No referral is needed to book an appointment directly.
Patients We See at Westmead
Our Westmead clinic draws patients from Parramatta, Wentworthville, Northmead, Toongabbie, Merrylands and Winston Hills, as well as from many other parts of Sydney. Whether you have been referred by a specialist at Westmead Hospital or found us independently, we see patients at all stages of their foot health journey.
We Regularly See
From Assessment to Perfect Fit
Every patient goes through the same three-step process:
Assess
A thorough foot assessment, including digital scanning and gait analysis, to understand your condition and what is driving it.
Recommend
Based on your assessment, we recommend the most appropriate solution, whether that is custom orthotics, medical-grade footwear, an AFO or a combination of these.
Fit & Adjust
Your devices are made to your prescription, fitted at the clinic and adjusted until they are right. We follow up to make sure they are working for you.
Funding & Health Cover
At our Westmead clinic we work with a range of funding schemes and health cover options:
We recommend confirming your specific entitlements before your appointment. Our team is happy to help clarify what applies to your situation.
NDIS
custom orthotics and AFOs are generally funded under Assistive Technology in your NDIS Capital Supports budget
Medicare Chronic Disease Management (CDM) Plan
Eligible patients with a chronic condition may access a Medicare rebate with a GP referral
DVA
Gold and White Card holders may be entitled to fully funded orthotics and medical footwear
Private Health Insurance
We accept Medibank, HCF, Bupa and most major funds. Check your extras cover for orthotics
Visit Us in Castle Hill
Foot Balance Technology - Westmead
Room 19, 1A Ashley Lane, Westmead NSW 2145
250m from Westmead Station (T1 and T5 train lines)
Parramatta Light Rail terminates at Westmead, with a short walk to the clinic
Close to Westmead Hospital and The Children's Hospital at Westmead
Phone: 1300 246 328
Business Hours - Westmead
Medically reviewed by Dr Sayed Ahmed (PhD, Pedorthics) 29 July, 2026
Frequently asked questions
Is the Westmead clinic close to Westmead Hospital?
Yes. Our clinic at 1A Ashley Lane is within easy walking distance of Westmead Hospital and The Children's Hospital at Westmead, making it a convenient next step for patients receiving care in the precinct.
How do I get to the Westmead clinic by public transport?
Westmead Station is approximately 250 metres from our clinic, with frequent T1 and T5 train services connecting from the Sydney CBD, Parramatta and beyond. The Parramatta Light Rail also terminates at Westmead, making the clinic one of the most accessible specialist foot health practices in Western Sydney. .
Do you accept referrals from Westmead Hospital or local GPs?
Yes. We accept referrals from hospital allied health teams, specialists and GPs across the Western Sydney area. Patients can also self-refer without a referral letter.
Can a foot assessment detect problems in other parts of the body?
Yes. Since foot function affects overall alignment, foot issues can contribute to knee, hip, or lower back discomfort.
What foot conditions can a pedorthist treat at Westmead?
Our Westmead clinic specialises in diabetic foot care, neuropathy, Charcot foot, plantar fasciitis, arthritic deformities and post-surgical footwear needs, among others. If you are unsure whether we can help with your condition, call us and we will advise you.
Does private health insurance cover custom orthotics at Westmead?
Many private health funds include orthotics under their extras cover. We accept Medibank, HCF, Bupa and most major funds. We recommend checking your specific policy before your appointment.
Can I get diabetic footwear assessed near Westmead without a referral?
Yes. You do not need a referral to book an appointment at our Westmead clinic. Simply contact us directly and we will arrange your assessment.
What is the difference between orthotics and custom orthopaedic shoes?
Orthotics are insoles or devices that sit inside your existing footwear to correct alignment, redistribute pressure or provide support. Custom orthopaedic shoes are footwear built specifically around your foot shape and clinical needs. Many patients benefit from both. Our team will recommend the right solution at your assessment.
Our Research Partners
Accepted Health Funds & Government Funding
Ready to Book?
Whether you have been referred by a specialist at Westmead Hospital or are looking for expert foot care on your own terms, our Westmead team is ready to help.
Book Your ConsultationFor clinicians looking to refer a patient: Refer a Patient