Protecting foot health with clinically designed diabetic footwear

Accessing the right foot care and medical-grade footwear shouldn’t be complicated. At Foot Balance Technology, we are an experienced NDIS and DVA provider, supporting individuals in accessing funded solutions that improve mobility, reduce pain and support long-term health.

We work closely with participants, veterans and referring health professionals to provide practical, clinically guided outcomes across podiatry, orthotics and medical footwear.

Understanding NDIS and DVA Support In Australia

Both the NDIS Quality and Safeguards Commission and the Department of Veterans' Affairs provide funding for essential health supports - including footwear and orthotic solutions - but they serve different groups.

  • NDIS supports individuals living with permanent and significant disabilities
  • DVA supports eligible veterans and their dependants

While the systems are different, both are designed to help people access the care they need to maintain independence, mobility and quality of life.

NDIS and DVA Providers in Sydney for Integrated Foot Care

As a trusted NDIS and DVA provider in Sydney, we deliver coordinated care across:

  • Orthotics
  • Custom Made Footwear
  • Medical-grade footwear
  • Ongoing adjustments and follow-up care

By keeping everything under one roof, we reduce delays and ensure continuity of care.

Funded Footwear and Orthotic Solutions That Make a Difference

Through NDIS and DVA funding, eligible individuals may be able to access:

  • Custom orthotics and insoles
  • Medical-grade and therapeutic footwear
  • Footwear modifications and adjustments
  • Support for complex foot conditions and mobility issues

These solutions are designed to reduce pressure, improve alignment and help prevent further complications. As an experienced provider experienced in these areas, we ensure every recommendation is clinically appropriate and aligned with your funding plan.

Personalised Assessments and Clinical Guidance

Every patient begins with a detailed assessment to understand their condition, mobility and goals. Our team - including Certified Pedorthists and other allied health professionals - will:

  • Assess foot structure, gait and pressure distribution
  • Review medical history and existing supports
  • Liaise with your podiatrist or healthcare provider where needed
  • Recommend appropriate orthotics or footwear solutions

This ensures that any recommendations made by our team are tailored, justified and outcome-focused.

Patients Eligible to Access Funded Footwear and Orthotic Support

You may be eligible for funded support if you:

  • Live with a disability affecting mobility or foot function
  • Have a chronic condition requiring specialised footwear
  • Are a veteran with service-related or age-related foot concerns
  • Have sustained a workplace or motor vehicle injury affecting your feet or lower limbs
  • Require orthotics or footwear to maintain independence

Understanding who qualifies for NDIS and DVA support can sometimes feel unclear, which is why we guide you through the process step by step.

Simple Guidance Through the Funding and Claims Process

Navigating funding doesn’t need to be overwhelming. We help simplify:

  • Understanding your plan and available funding
  • Preparing clinical documentation and recommendations
  • Coordinating with case managers and healthcare providers
  • Supporting claims for NDIS /DVA footwear and orthotics

Whether you’re new to the system or already funded, our team ensures a smoother, more confident experience.

Orthopaedic Shoe

Frequently asked questions

What is the difference between NDIS and DVA?

NDIS supports people living with disabilities, while DVA provides support to eligible veterans and their families. Each has its own eligibility criteria and funding structure.

Can I receive both NDIS and DVA support?

In most cases, individuals receive support from one system based on eligibility. If there is overlap, services are typically coordinated between the two.

Do NDIS and DVA cover the same services?

There is some overlap, particularly in areas like orthotics and footwear, but coverage depends on your individual plan and eligibility.

Does NDIS and DVA cover footwear?

Yes, both may fund medical-grade footwear and orthotics when clinically justified and included in your plan.

Can I get custom orthotics through NDIS or DVA?

Yes, custom orthotics can be funded if they are considered necessary to support mobility, function or health outcomes.

Do I need an official assessment for NDIS or DVA footwear?

In many cases, a clinical assessment is required to justify funding and ensure appropriate treatment.

How do I apply for NDIS or DVA support?

Applications are made directly through the NDIS or the Department of Veterans’ Affairs, with supporting medical evidence often required.

How do I claim footwear under NDIS or DVA?

Claims are usually submitted through your plan manager, provider or directly through the relevant system, depending on how your funding is managed.

Find Us Easily

Westmead Clinic

To visit our Westmead clinic for an in-person appointment, we are located at Unit 19, 1A Ashley Lane, just 250 metres from Westmead Station, making it easy to access by train or local transport.

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Room 19, 1A Ashley Lane Westmead NSW2145

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info@footbalancetech.com.au

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1300 246 328

Castle Hill Clinic

To visit our Castle Hill clinic for an in-person appointment, we are located at Unit 8, 15 Carrington Rd, just 650 metres from the Hills Showground Metro station, with on-site parking available.

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Unit 8, 15 Carrington Rd Castle Hill NSW2154

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info@footbalancetech.com

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1300 246 328

Campbelltown Clinic

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20 King St, Campbelltown NSW 2560 (Open on Thursday only)

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info@footbalancetech.com.au

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1300 246 328

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Our Research Partners

Charles Sturt University
UTS

Accepted Health Funds & Government Funding

Scheduling An Appointment

Get the Right Support for Your NDIS or DVA Plan
Access to the right footwear and orthotic support can have a meaningful impact on daily life - from reducing pain to improving confidence in movement. If you’re eligible for NDIS or DVA support, we can help you make the most of your funding with solutions that are practical, effective and tailored to your needs.

Book an assessment today and take the next step towards better support, mobility and independence.

Book Your Consultation